Love working with people? As a customer service representative with Mason Companies, you will have the opportunity to provide exceptional customer service in an operationally excellent work environment. You will work directly with the customers as you take orders and service their accounts. Orders are processed through a variety of channels including telephone, email, mail and fax. Our customer service representatives communicate with our nationwide shoppers in a positive and proactive manner offering product knowledge and suggesting additional products for purchase. The Contact Center is open seven days a week and offers a variety of shifts to its employees. We strive to provide excellent customer value by providing quality products and services, listening and responding to our customers’ needs.